Employment

The Southeast Area Animal Control Authority (SEAACA) is an Equal Opportunity Employer who recognizes our employees are our greatest asset. We offer a comprehensive benefits package which includes medical, dental, vision, retirement, and life insurance plans.

Some of the career opportunities within our organization are:

Field Services | Front Office | Veterinary Division | Care Center Operations (Kennel) | Licensing

Field Services:
Our field division consists of Animal Control Officers (ACOs), Senior ACOs, and a Corporal (Field Services Supervisor). Our officers respond to service requests ranging from animals reported running loose to allegations of animal cruelty and neglect.

Front Office:
Our front office consists of Clerks, Radio Dispatchers, and an Office Supervisor. The office staff is responsible for greeting the public, as well as processing, and finalizing adoptions of shelter animals. They receive calls for service from the public and forward those calls to the Field Officers to ensure timely responses to citizens' problems or questions.

Veterinary Division:
Our veterinary division consists of Animal Health Technicians, Registered Veterinary Technician Clinic Supervisor, and a Licensed Veterinarian. The veterinary staff is responsible for spay and neuter surgeries of all adopted shelter animals, monitoring and maintaining the health of the shelter animals, and operating our low cost vaccination clinic.

Care Center Operations (Kennel):
Our kennel staff consists of Animal Care Technicians (ACTs), a Sr. ACT, and a Faculty Supervisor. They are responsible for the day to day care of our shelter animals; providing food, water, and compassion for each animal within our facility.

Licensing:
Our Licensing division consists of clerks and license canvassers. They are responsible for enforcing animals licensing requirements within our cities.

Current Openings:

All positions listed are for employment at our Downey, California facility. All applicants must be 18 years of age or older. No phone calls; please apply as directed in each listing.



JOB DESCRIPTION: SENIOR ANIMAL CONTROL OFFICER

Full Time
Open Until Filled

Annual Salary Range: $42,010.18 - $52,043.26 generous benefit package, including 14% agency contribution to retirement. (Un-benefited position during training for newly hired personnel)

DEFINITION:
This position is a Limited Law Enforcement Officer under CPC 830.9. under the direct supervision of the Corporal/Field Services Supervisor. The Senior Animal Control Officer (Sr. ACO) provides technical and functional day-to-day oversight to SEAACA’s Animal Control Officers (ACOs). This oversight is essential as ACOs respond to a variety of service calls and responsibilities related to enforcement of state and local ordinances encompassed in providing professional animal care and control services to 14 cities served by SEAACA 24 hours a day, 365 days a year. The Sr. ACO may assume responsibility for field enforcement activities in the absence of the Corporal. The Sr. ACO is a supervisory level classification that can provide supervision to other divisions on an as needed basis.

DISTINGUISHING CHARACTERISTICS:
The Sr. ACO is distinguished from the ACO as the ACO performs journey-level animal care and control enforcement and service duties. In addition to performing journey-level duties as needed the Sr. ACO will be responsible for front-line supervisory duties such as planning, evaluating, and assigning the work of ACOs. The Sr. ACO can also be assigned more complex investigations and criminal case preparation/presentation. Demonstrates strong work ethics and leadership.

ESSENTIAL DUTIES:

  • Assist in planning, assigning and reviewing the work of subordinate personnel
  • Assist in training employees regarding department policies, laws, ordinances and proper techniques to be used
  • Assist in scheduling and issuing work assignments to ACOs
  • Supervise and assists ACOs in field as necessary
  • Operate a firearm to tranquilize animals
  • Maintain inventory control for equipment issued to all field personnel
  • Schedule routine maintenance of equipment and agency vehicles
  • Prepare and maintain a variety of animal control records, documentation and reports
  • Enforce state laws, city regulations, and ordinances related to animal care & control
  • Assists with processing noisy animal cases
  • Review and process necessary court cases documents
  • Investigate reports of animal cruelty, nuisances, and potentially dangerous animals
  • Process criminal cases for filing with the District Attorney’s Office
  • Provide courteous, professional and positive customer service to the public
  • Assist in identifying problem areas in the delivery of animal care and control services to the community and recommend problem solving solutions
  • Provide input and recommendations for annual performance evaluations of subordinates
  • Be responsible for ongoing evaluations of new ACO’s during their training
  • Make presentations to interest groups or organizations regarding animal care, the mission and legally binding statutes governing animal care and control
  • Perform humane euthanasia and/or tranquilize animals as necessary
  • Extensive computer operations, telephone work and front counter interaction
  • Read and produce typewritten or handwritten documents
  • Provide assistance guidance and supervision of ACOs in the field with multifaceted calls
  • Provide ongoing training to seasoned ACOs by “riding along” on a regular schedule
  • Monitor/control the accuracy of ACO logs, records, files etc.
  • Other duties as assigned



JOB DESCRIPTION: ADOPTION & VOLUNTEER ORGANIZER

Full Time, Exempt, Salaried Position
Deadline for submission 4:00 pm November 27, 2021

Annual Salary Range: $45,975.90 - $56,956.02 generous benefit package, including 16% agency contribution to retirement.

DEFINITION:
This position coordinates, develops, implements, facilitates and supports all agency volunteer, foster and community partner relations. This includes but is not limited to animal adoption and transfer programs for the general public, foundations, non-profit national organizations, Adoption Partners, transports and off-site events. The position coordinates, in concert with the SEAACA Executive Team, to maximize available resources to increase animal lifesaving.

REPRESENTATIVE DUTIES and SKILLS:

  • Demonstrate a dynamic sense of positive customer service projecting a professional and compassionate demeanor supporting the mission and vision of the agency
  • Work in conjunction with the Manager, Outreach and Community Development to identify specific training, scheduling and recruitment requirements for volunteers
  • Manage the day-to-day communication, scheduling and management of Adoption Partners and volunteers
  • Generate and distribute urgent animal communications
  • Create available animals lists for community members for animals that are not claimed or adopted detailing animal description and medical/behavioral observations
  • Aids with animal population management
  • Oversee agency’s community based animal lifesaving programs
  • Identify and develop volunteer job descriptions focusing on six core areas: canine and feline care and adoption; Care Center maintenance and animal handling; veterinary division, customer service support, front office and administrative support, and foster care
  • Develop systems, processes and material for recruitment, placement and supervision of volunteers. Evaluates and trains volunteers relative to the overall mission and values of SEAACA
  • Manage recognition and retention of volunteers
  • Track volunteer activity and develop program evaluation guidelines. Prepare statistics for monthly, quarterly and yearly reports and contribute to strategic planning
  • Demonstrate and communicate personal and professional empathy with animals while understanding and effectively communicating SEAACA’s mission
  • Effective networking and interpersonal skills to coordinate and maintain relationships with volunteers, agency staff, community partners, organizations and groups to foster the mission of the agency
  • Work closely with supervisors and managers to ensure seamless collaboration with volunteers and community members
  • Maintain logs and tracking for volunteers and community partners
  • Process volunteer, foster and Adoption Partner applications and manage onboarding
  • Train staff and monitor assignments to ensure volunteers are focused and productive
  • Demonstrate excellent organizational skills with the proven ability to manage multiple priorities
  • Work independently with little or no supervision
  • Demonstrate a strong sense of professional judgment and maintain confidentiality



JOB DESCRIPTION: EXTRA HELP POSITION
14.00 to $17.34 / HOURLY

DEFINITION:
SEAACA is authorized to hire temporary part-time employees in an extra help position in order to meet increased workloads in accomplishing the goals of the agency.

Any person hired into an extra help position must meet the minimum qualifications and any other requirements specified in the official job description for the position. Extra help employees may not work more than 1,500 hours in any consecutive 12 calendar months. Works a schedule which may include weekend work.

The rate of pay for an extra help employee shall be the entry pay level (Step A) of Pay Table 10-010. Payment for work performed is made on an hourly basis. The amount of time for which the services are needed are scheduled on an as needed basis.

Extra help positions are classified as temporary part-time and are not eligible for health or dental benefits; vacation or comp time accruals; paid holidays; jury duty.

Extra help employees are enrolled in PARS, a mandatory retirement savings program for employees not covered by the ICMA retirement system.

Minimum Requirements:

  • TRAINING AND EXPERIENCE: High school diploma or GED
  • SPECIAL REQUIREMENTS: Candidates must successfully pass a background investigation.
  • IDENTIFICATION/LICENSE: Valid, lawful California driver’s license or California issued identification maintained throughout term of employmen



JOB DESCRIPTION: DISPATCHER
15.41 to $19.09 / hour, generous benefit package, including 14% agency contribution to retirement.
(unbenefited position during 6 month training period)
FULL TIME "OPEN UNTIL FILLED", come in to the Care Center Tuesday-Saturday 10:00 am - 3:00 pm to pick up an application.

DEFINITION:
Under the direct supervision of the Front Office Supervisor and Senior Dispatch/Clerk; receives requests for animal control services over the telephone; relays service request to field officers by two-way and network radio. Assists with monitoring Field Officer activity and deployment; status of Field Officers in the field; greets and provides customer service request at the Animal Care Center; process pet adoptions, animal complaints and records requests and a variety of other clerical and record keeping duties.

REPRESENTATIVE DUTIES:

  • Answers telephones, taking information regarding requests for animal control services from citizens and government agencies.
  • Enter, update and retrieve service requests/impound records and/or information via computer.
  • Operate various equipment such as telephone, two-way radio, computer and telecommunications equipment.
  • Prioritize calls for service and relays service requests and information to Field and Senior Officers.
  • Interprets level of service needed through information obtained from field officers or citizens and if required, relays pertinent information to the Field Division.
  • Informs Field Division of field conditions/calls in progress.
  • Informs Supervisor/Senior of any emergency situation.
  • Provides agency and general information over the counter and on the telephone. Gives written information and instruction to public at front counter.
  • Processes pet adoptions, records and service requests.
  • Processes monetary transactions for animal adoptions, redemptions and other services.
  • Performs animal license records verifications to locate owners of animals with identification.
  • Prepares logs, reports and records as directed.
  • Maintains files necessary for dispatch as assigned.
  • Perform filing and record-keeping duties.
  • Other duties as assigned.



JOB DESCRIPTION: CLERK/CASHIER
$14.6002 - $18.0872 / hourly rate, plus generous benefits package, including 14% agency contribution to retirement.
(Non-benefited position during training)
FULL TIME "OPEN UNTIL FILLED", come in to the Care Center Tuesday-Saturday 10:00 am - 3:00 pm to pick up an application.

DEFINITION:
Under the direct supervision of the Manager, Outreach and Community Development and the Front Office Supervisor, Customer Service Representatives (Clerk/Cashiers) are the first line of contact with customers. Customer Service Representatives assists customers with their inquiries; receives requests for animal control services over the telephone and at the front desk; relays service request to field officers by two-way and network radio; greets and serves requests of visitors to the Animal Care Center; process pet adoptions, animal related complaints; answer questions, provide information and education on programs and services, and respond to requests for agency specific programs and records requests and a variety of other accounting, clerical and record keeping duties.

REPRESENTATIVE DUTIES:

  • Answer telephones, taking information regarding requests for animal control services and provides information about agency programs from citizens and government agencies.
  • Provides agency and general information over the counter and on the telephone. Gives written information and instruction to public at front counter.
  • Operates network computer station.
  • Prioritizes calls for service and relays service requests.
  • Interprets level of service needed through information obtained from field officers or residents and if required, relays pertinent information to their Supervisor.
  • Processes pet adoptions, animal intake records and service requests, monetary transactions for animal adoptions, redemptions and other services.
  • Performs animal license records verifications to locate owners of animals found with identification.
  • Perform accounting and filing duties.
  • Researches routine questions required to complete a task. This may include asking direct questions, investigating a situation, determining the sources of a problem, and systematically obtaining additional data from various sources.
  • Other duties as assigned.



JOB DESCRIPTION: ANIMAL CONTROL OFFICER
$18.1473 to $22.4813 per hour, generous benefit package, including 14% agency contribution to retirement. (Unbenefited position during training). Minimum age requirement: 21 years of age

DEFINITION:
A Limited Law Enforcement Officer, under the direct supervision of Corporal and Senior Animal Control Officers. Performs tasks related to enforcing city and state ordinances regarding the care and treatment of all types of animals, wild and domestic, dead or alive. Educates the community about stray or vicious animals and related diseases; captures, impounds, relocates, and when necessary, disposes of animals; and maintains records. Investigates animal bite cases and animal complaints; issues citations. Prepares reports as applicable. Testify in court as directed.

REPRESENTATIVE DUTIES:

  • Impounds of dogs at large and in violation of City ordinances. Impounds domestic and wild animals in response to citizen and government agency requests for service.
  • Investigates citizen complaints and requests from government agencies regarding violations of city and state ordinances pertaining to the proper care and control of animals.
  • Issues verbal warnings, written warnings or citations for ordinance violations, when appropriate.
  • Responds to emergency complaints such as animal bites, animal cruelty, control of poisonous or dangerous animals and other incidents.
  • Prepares reports of incidents including animal bites, animal cruelty, vicious dogs and other incidents, often to be used in court prosecution.
  • Assists law enforcement or other agencies upon request with animal problems.
  • Maintains accurate daily log of activities performed.
  • Prepares impound records for each animal impounded. Performs animal license records verifications to contact and locate owners of animals with identification.
  • Educates the public on responsible pet ownership and the ordinances regarding animals.
  • Transports injured or sick animals for needed veterinary treatment as appropriate.
  • Maintains a sanitized and appropriately stocked vehicle for performance of duties.
  • Maintains certification for and performs euthanasia as necessary.
  • Processes monetary transactions for provided services.
  • Delivers correspondence and citations to city halls and courts
  • Other work as assigned.



JOB DESCRIPTION: ANIMAL CARE TECHNICIAN
$14.8191 - $18.3584 hourly, generous benefit package, including 14% agency contribution to retirement. (unbenefited position during training). FULL TIME “OPEN UNTIL FILLED”, come in to the Care Center Tuesday- Saturday 10:00 am - 3:00 pm to pick up an application

DEFINITION:
Under direct supervision of the Facility Supervisor and Lead Animal Care Technician, cares for the animals that come into the SEAACA Animal Care Center and maintains the facility. Working hours and days off may be rotated. Hours may be for various durations, up to 12 hours a day, however, normally do not exceed eighty (80) hours in any two week period and include weekends and holidays.

REPRESENTATIVE DUTIES:

  • Provides food and water for domestic, exotic and wild animals at shelter
  • Cleans and disinfects animal enclosures (some outside of the building) and feed bowls.
  • Impounds animals into animal care center and releases animals to owners and new adopters.
  • Humanely euthanizes animals.
  • Provides quality customer service.
  • Maintains facility.
  • Computer data entry, record keeping, and scanning animals for microchips.
  • Observes animals for signs of illness or injury and reports these to Veterinary Division.
  • Other work as assigned.



JOB DESCRIPTION: LICENSE CANVASSER
PART TIME "OPEN UNTIL FILLED", come in to the Care Center Tuesday- Saturday 10:00 am - 3:00 pm to pick up an application.

DEFINITION:
This is a temporary, part time, seasonal position under the direct supervision of the Revenue and Licensing Program Manager. An Animal License Canvasser canvasses residence and business districts enforcing animal license ordinances; collects money for license fee payments and issues receipts to animal owners. Verifies rabies vaccination and sterilization records of dogs in the field and reconciles daily revenue collections. Animal License Canvassers may also issue official notices. The nature of the work requires prolonged walking, standing and driving. This position involves heavy public contact

REPRESENTATIVE DUTIES:

  • Canvasses residences and businesses enforcing animal license ordinances and laws.
  • Verifying rabies vaccinations.
  • Collects payment for licenses and issues receipts.
  • Maintains records and prepares reports that could be used in court as legal evidence.
  • Disseminates public education materials to residents.
  • Observes and reports suspicious activities involving animal related concerns, such as inhumane treatment, animal fighting, breeding activities, exotic animals, etc., to the appropriate department of the Agency, and assists other departments as needed.
  • Assist and work at state mandated low cost clinics and/or SEAACA promotional events.
  • Utilize own, personal vehicle during the course of employment.
  • Performing other duties as assigned.