Employment

The Southeast Area Animal Control Authority (SEAACA) is an Equal Opportunity Employer who recognizes our employees are our greatest asset. We offer a comprehensive benefits package which includes medical, dental, vision, retirement, and life insurance plans.

Some of the career opportunities within our organization are:

Field Services | Front Office | Veterinary Division | Care Center Operations (Kennel) | Licensing

Field Services:
Our field division consists of Animal Control Officers (ACOs), Senior ACOs, and a Corporal (Field Services Supervisor). Our officers respond to service requests ranging from animals reported running loose to allegations of animal cruelty and neglect.

Front Office:
Our front office consists of Clerks, Radio Dispatchers, and an Office Supervisor. The office staff is responsible for greeting the public, as well as processing, and finalizing adoptions of shelter animals. They receive calls for service from the public and forward those calls to the Field Officers to ensure timely responses to citizens' problems or questions.

Veterinary Division:
Our veterinary division consists of Animal Health Technicians, Registered Veterinary Technician Clinic Supervisor, and a Licensed Veterinarian. The veterinary staff is responsible for spay and neuter surgeries of all adopted shelter animals, monitoring and maintaining the health of the shelter animals, and operating our low cost vaccination clinic.

Care Center Operations (Kennel):
Our kennel staff consists of Animal Care Technicians (ACTs), a Sr. ACT, and a Faculty Supervisor. They are responsible for the day to day care of our shelter animals; providing food, water, and compassion for each animal within our facility.

Licensing:
Our Licensing division consists of clerks and license canvassers. They are responsible for enforcing animals licensing requirements within our cities.

Current Openings:

All positions listed are for employment at our Downey, California facility. All applicants must be 18 years of age or older. No phone calls; please apply as directed in each listing.


JOB DESCRIPTION: DISPATCHER

DEFINITION:
Under the direct supervision of the Front Office Supervisor; receives requests for animal control services over the telephone; relays service request to field officers by two-way and network radio. Assists with monitoring Field Officer activity and deployment; status of Field Officers in the field; greets and serves requests of visitors to the Animal Care Center; process pet adoptions, animal complaints and records requests and a variety of other clerical and record keeping duties.

REPRESENTATIVE DUTIES:

  • Answers telephones, taking information regarding requests for animal control services from citizens and government agencies.
  • Enter, update and retrieve service requests/impound records and/or information via computer.
  • Operate various equipment such as telephone, two-way radio, computer and telecommunications equipment.
  • Prioritize calls for service and relays service requests and information to Field and Senior Officers.
  • Interprets level of service needed through information obtained from field officers or citizens and relays information to Senior Officers.
  • Informs Senior Officers of field conditions/ calls in progress.
  • Provides agency and general information over the counter and on the telephone. Gives written information and instruction to public at front counter.
  • Processes pet adoptions, records and service requests.
  • Processes monetary transactions for animal adoptions, redemptions and other services.
  • Performs animal license records verifications to locate owners of animals with identification.
  • Prepares logs, reports and records as directed.
  • Maintains files necessary for dispatch as assigned.
  • Perform filing and record-keeping duties.
  • Other duties as assigned.

  • JOB DESCRIPTION: CLERK/CASHIER

    DEFINITION:
    Under the direct supervision of the Manager, Outreach and Community Services and the Front Office Supervisor, Customer Service Representatives (Clerk/Cashiers) are the first line of contact with customers. Customer Service Representatives assists customers with their inquiries; receives requests for animal control services over the telephone and at the front desk; greets and serves requests of visitors to the Animal Care Center; process pet adoptions, animal related complaints; answer questions, provide information and education on programs and services, and respond to requests for agency specific programs and records requests and a variety of other accounting, clerical and record keeping duties.

    REPRESENTATIVE DUTIES:

  • Answer telephones, taking information regarding requests for animal control services and provides information about agency programs from citizens and government agencies.
  • Provides agency and general information over the counter and on the telephone. Gives written information and instruction to public at front counter.
  • Operates network computer station.
  • Inputs service requests and impound records into computer and relays information to animal control officers.
  • Processes pet adoptions, records and service requests, monetary transactions for animal adoptions, redemptions and other services.
  • Performs animal license records verifications to locate owners of animals found with identification.
  • Perform accounting and filing duties.
  • Researches routine questions required to complete a task. This may include asking direct questions, investigating a situation, determining the sources of a problem, and systematically obtaining additional data from various sources.
  • Other duties as assigned.

  • JOB DESCRIPTION: LICENSE CANVASSER
    PART TIME “AS NEEDED”

    DEFINITION:
    A seasonal employee reoccurring annually in a part time, temporary position under the direct supervision of the Manager, Licensing and Revenue. A part time License Canvasser walks in residential and business districts enforcing animal license ordinances; collecting money for license fee payments and issuing receipts to animal owners; verifying current rabies vaccinations and sterilization of dogs in the field; and reconciling and balancing daily collections. Animal License Canvassers may also issue official notices. Successful candidates must be able to walk long distances, handle large volumes of work and provide excellent customer service.

    REPRESENTATIVE DUTIES:

  • Canvassing residences and businesses enforcing animal license ordinances;
  • Driving a personal vehicle during the course of employment;
  • Verifying rabies vaccinations;
  • Collecting payment for licenses and issues receipts;
  • Maintaining records and preparing reports that could be used in court as legal evidence;
  • Disseminating public education materials to residents;
  • Observing and reporting suspicious activities involving animal related concerns, such as inhumane treatment, animal fighting, breeding activities, exotic animals, etc., to the appropriate department of the Agency; and assisting other departments as needed.
  • Assist and work at state mandated low cost clinics and/or SEAACA promotional events.
  • Performing other duties as assigned.

  • JOB DESCRIPTION: VETERINARY ASSISTANT

    DEFINITION:
    Under direct supervision of the Veterinary Clinic Supervisor, assists the registered veterinary technicians (RVT), veterinarians, and receptionists in all duties in the veterinary division. Responsible for the quality of humane and profession treatment of all animals in the care of SEAACA including the maintenance and care of animals, monitoring of animals for signs of illness, disease, or injury; cleaning, disinfection and sanitation of cages and work areas; sterilizes laboratory and surgical instruments and equipment; assists veterinarians with healthcare duties; provides routine post-operative care; administers medication orally or topically; prepares samples for laboratory examination under the supervision of veterinarian or licensed veterinary technician.

    REPRESENTATIVE DUTIES:

  • Observes animals in animal care center custody for signs of disease, illness or injury and reports these to Veterinarian.
  • Feeds, waters, and monitors animals for signs of illness, disease, or injury under Veterinary care.
  • Cleans, disinfects and sanitizes cages, work areas, laundry, laboratory equipment, and surgical equipment. Maintains Veterinary division facilities.
  • Prepares animals for treatment or surgery and assists Veterinarian during treatment or surgery.
  • Assists Veterinarian in variety of healthcare duties, including injections, venipuncture, and wound dressing.
  • Prepares examination or treatment room, and holds or restrains animal during treatment.
  • Intake and release of privately owned animals entering the animal care center for Veterinary care.
  • Provides agency and general information over the counter and on the telephone. Gives written/verbal information and instruction to public at front counter.
  • Processes monetary transactions for veterinary treatments and other services.
  • Other duties as assigned.

  • JOB DESCRIPTION: ANIMAL CONTROL OFFICER

    DEFINITION:
    A Limited Law Enforcement Officer, under the direct supervision of Sr. Animal Control Officers. Performs tasks related to enforcing city and state ordinances regarding the care and treatment of all types of animals, wild and domestic, dead or alive. Educates the community about stray or vicious animals and related diseases; captures, impounds, relocates, and when necessary, disposes of animals; and maintains records. Investigates animal bite cases and animal complaints; issues citations. Prepares reports as applicable. Testify in court as directed.

    REPRESENTATIVE DUTIES:

  • Impounds of dogs at large and in violation of City ordinances. Impounds domestic and wild animals in response to citizen and government agency requests for service.
  • Investigates citizen complaints and requests from government agencies regarding violations of city and state ordinances pertaining to the proper care and control of animals.
  • Issues verbal warnings, written warnings or citations for ordinance violations, when appropriate.
  • Responds to emergency complaints such as animal bites, animal cruelty, control of poisonous or dangerous animals and other incidents.
  • Prepares reports of incidents including animal bites, animal cruelty, vicious dogs and other incidents, often to be used in court prosecution.
  • Assists law enforcement or other agencies upon request with animal problems.
  • Maintains accurate daily log of activities performed.
  • Educates the public on responsible pet ownership and the ordinances regarding animals.
  • Transports injured or sick animals for needed veterinary treatment as appropriate.
  • Maintains a sanitized and appropriately stocked vehicle for performance of duties.
  • Maintains certification for and performs euthanasia as necessary.
  • Processes monetary transactions for provided services.
  • Delivers correspondence and citations to city halls and courts.
  • Other duties as assigned
  • How to Apply:

    Visit the care center and either pick up the application for the open position(s) or fill out an interest card for when openings become available.